We maintain stock of commonly used components. For items not in stock, we can source them from our global network of authorized distributors and manufacturers. Lead times vary based on availability.

Yes, we specialize in sourcing obsolete, end-of-life (EOL), and hard-to-find electronic components. Our global sourcing network enables us to locate and procure components that are no longer in regular production.

You can check availability by searching for the part number on our website, or contact our sales team via email or phone with your requirements. We'll provide real-time stock information and lead times.

Shipping charges are calculated based on weight, size, and destination. Exact costs will be clearly shown before checkout. We use reliable courier partners like DTDC and Blue Dart for timely delivery.

Delivery timelines:

Domestic (India): 8-12 business days

International: 12-18 business days (excluding customs delays)

Orders are processed within 1-3 business days after payment confirmation

Yes, we ship internationally to select countries. International shipping is subject to applicable laws, customs regulations, and additional charges. Please contact us for specific country availability.

Yes, tracking details are shared via registered email immediately after dispatch. You can use the tracking number to monitor your shipment's progress.

Returns are accepted only if:

Incorrect product is delivered

Product is damaged in transit

Manufacturing defect confirmed after inspection

Electronic components must be returned unused and in original condition/packaging within 7 days of receipt.

Orders may be cancelled before shipment for a full refund. Once the order is processed, shipped, or procured specifically for you, cancellation is not permitted. Please refer to our Refund & Cancellation Policy for details.

Approved refunds are processed within 7-10 business days to the original payment method. Refunds are processed as per GST regulations, and applicable GST will be adjusted via credit note where required.

Yes, we provide technical support including component selection guidance, datasheet assistance, and direct equivalent recommendations. Our team can help with BOM cost optimization and strategic sourcing solutions.

Yes, we offer design support services including PCB design, fabrication, and assembly. Please submit an RFQ with your design requirements for a detailed quote.

Yes, datasheets are available for most components on our website. If you need a specific datasheet, please contact our support team at info@industtechno.com.